Terms and Conditions

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Brisbane Air_Terms and Conditions of Trade, Website, V.5.pdf

Customer service ranks second to none

"So nice to find a company whose customer service ranks second to none, from first contact to friendly quote and right through to end of job I was really impressed. At my request, the outside unit of our Mitsubishi inverter air-conditioned was installed up high (Above caravan roof height) and this was done with the brackets and plumbing very neatly secured. The price was extremely competitive, but the thing that struck me most, was the guys who did the install enjoyed what they did and did it with professionalism and enthusiasm. I would highly recommend Brisbane Air to anyone looking to install an air-conditioner!"

Rob Duncan

Very polite, very respectful and quite possibly the most considerate workers I have encountered

"Thank you for making my air con replacement and service experience so positive. The five workmen here were on time with a courtesy call when on the way, very polite, very respectful and quite possibly the most considerate workers I have encountered in nearly 30 years of home ownership. They all declined tea and coffee and were a pleasure to have here. I look forward to recommending Brisbane Air as widely as I can."

Em Elle

The installers were magnificent

"Very professional. Had them put in two aircons a few years ago and another one just last week. Friendly people, super clean and tidy and happy to answer any questions thrown at them.They initially come and quote, and would let us know what they think or try to accommodate what we request before installing. In both instances, they have never tried to push their products or hard sell which is very appreciated.The installers were magnificent. Came in, installed and cleaned up before leaving, to the point you wouldn't even know they were here."

Kevin Chan